September 29, 2017



Breadth of knowledge. Precise. Thought provoking. Excellent! Australian Government Social Media Toolkit, Ark, May 2017

“Dionne opened our eyes … she has enormous charisma and gravity.” Chair, International Association of Business Communicators

“Flawless. Fantastic. Greater presenter could have listened to her all day.” Liquid Learning

“Dionne is just breathtaking. So far ahead of everyone else without realising but in such an unassuming way.” Department of Business and Innovation

I’ve heard Dionne Lew speak at events a number of times and I am always mesmerised by her ability to capture an audience’s attention. I recently saw her speak at the Social Media Risk & Reputation Management Forum and prior to that we invited Dionne to speak at our Digitalks events both in Sydney and Melbourne. Not only is she incredibly articulate and engaging, but her depth of knowledge in the areas of social media for executives and leaders and everything relating to social strategy is incredible. Everything she presents on is backed up by facts and case studies which really helps the audience to digest the content, get inspired and leave with some practical strategies to bring back their business. Carolyn Hyams, Marketing Manager, Aquent Global

I engaged Dionne Lew to present to the Standards Australia Board on the impact of emerging digital and social media issues for business strategy and governance. She’s a compelling speaker and her incisive thinking and deep understanding of the impact of these mega-trends on business was fascinating.Dionne managed to lay out the global context, economic impacts, emerging economies and legal board and executive responsibilities clearly and by demonstrating their specific relevance to our business.  She really understands the executive context. Thoroughly enjoyable and highly recommended. Bronwyn Evans CEO Standards Australia

Dionne opened our eyes to key social and digital issues in the hyper connected era and the impact they are having on businesses across the globe. Importantly, she talked about what corporate affairs professionals could to do to influence changes within their organizations and their critical role in leadership. Dionne has enormous charisma and gravity. I’d love to see more of her presentations. Chair, IABC Victoria

Communicating Complex Information Conference, February 2013, Melbourne, Delegate comments via Lorna Nolan, Liquid Learning:

  • Flawless
  • Fantastic and great to know there are resources on the website
  • I really enjoyed this session and found this very relevant
  • Good discussion and Q&A
  • Great presenter, could have listened to her all day
  • Fantastic, could have had much more where that came from
  • All I wanted was more time as so many aspects that could have spoken more about

Thought Leadership Roundtable, October 2012, Melbourne

Dionne is just breathtaking. So far ahead of everyone else without realising but in such an unassuming way. I love that she is happy to take everyone along for the ride. Dionne has a view of the world that is so much bigger than herself and is so refreshing. Georgie Hawkins, Manager, Department of Business and Innovation

Dionne spoke at a number of Frocomm conferences and events between 2009-2011. An incisive and highly professional speaker, she is undoubtedly an authority in her field and has a deep understanding of the corporate mindset. Dionne successfully led social media strategy in conservative organisations and this really stands out in her presentations, especially in her knowledge around crisis and governance issues. Dionne is well researched, well prepared, professional, engaging, great on stage, and fantastic with the delegate Q&A. Glen Frost, Managing Director, Frocomm Media Australia, December 18, 2012

The 4th Annual National Public Sector Communications Officers Conference 2012 Comments from audience feedback via Lorna Nolan  

  • Awesome case studies and presentation. Absolutely top notch!
  • Very entertaining videos used to showcase and support communication expenses. Excellent speaker.
  • Great. Am appreciative that Dionne shared failures as well as successes.
  • Fabulous presentation. Engaging great examples. Lots of lessons shared.
  • Very interesting/innovative and use of videos to demonstrate presentation points.

Dionne was a clear and confident speaker who set a really interesting, leading-edge agenda and engaged delegates for the entirety of her presentation. We would happily have Dionne back anytime. Isabella Manuell, Criterion Conferences

Dionne is an engaging speaker and has the rare ability to communicate complex information in way that is entertaining and accessible. She is a thought leader across a number of disciplines but especially in digital and social media where she has an unsurpassed track record in pushing boundaries to accomplish extraordinary results.

I have had the pleasure of watching her deliver many enlightening presentations over the years and recently engaged her to share her powerful strategies for online community engagement. Her presentation was extremely well prepared and appropriately targeted, guiding participants through the maze that is social media and its relationship to community engagement. Rachael Edginton, Managing Director, Plum Co

Corporate Communications via Interactive Media, Ark Group Asia, August 2011, Melbourne
Comments from audience feedback via Rachael Wheldall

  • This was fantastic and inspiring.
  • Excellent presenter. Loved hearing insights and Q&A at the end.
  • Excellent presentation. Valuable insight into using humour to communicate a serious issue.

Clever Corporate Communication, Ark Group Asia, August 2010, Melbourne
Comments from audience feedback via Rachael Wheldall

  • What a fabulous vision for the possibility to improve interaction when there’s no alternate service provider, very engaging.
  • Excellent presentation. Valuable insight into using humour to communicate a serious issue.
  • Honest, enthusiastic and informative

Jennifer Gersbeck, CEO Vision2020

Undoubtedly a leader in her field, as an Executive I have found Dionne’s advice and guidance on social media platforms and strategies invaluable. Her insights into what organisations need to know in order to survive and thrive assist business leaders to identify opportunities and meet the challenges arising from the continuously emerging social media economy

Gary Liddle, then CEO, VicRoads now Deputy Secretary, Department of Transport

Dionne joined VicRoads in 2006, transforming corporate affairs into an innovative and integrated function that has been recognised for a number of world-first digital initiatives. She is both creative and analytical, and has moved the organisation to digital media while continuing to deliver strategic business outcomes on a day-to-day basis through a geographically diverse team statewide.

Dionne is able to influence at all levels with an understanding of government, including at Ministerial and Cabinet level. VicRoads’ digital approach was commended by the Victorian Auditor General in his 2012 report into advertising as an example of best practice. Dionne has been an active contributor to the Corporate Management Group at VicRoads and is a strong leader that is prepared to tackle difficult issues. Gary Liddle, CEO VicRoads

Executive Director, State Government (Aboriginal Affairs)

Dionne is an enthusiastic leader who encourages you to think outside the square for innovative solutions to business and social problems. She is great at getting the right people around the table to think strategically about emerging issues with the aim of keeping you at the “cutting edge”. She is happy to challenge your thinking to strive for the best outcomes. Corinne Young, GAICD, Executive Director, Aboriginal Affairs

Executive Director, VicRoads

Dionne was responsible for taking VicRoads on an amazing communications and social media journey that positioned us at the forefront of communicating with our customers and stakeholders. Her understanding of the importance of flexible and mobile communications meant that we were able to provide critical information to Victorians and also listen to their needs and adjust our information accordingly.

Dionne’s leadership and empathy for what we were all trying to achieve made her a fantastic member of the executive team. She could not only see over the hill but over the mountains as well. Her ability to add the strategic challenge kept the team thinking , she could read the landscape and would make sure her people were supported to be their best in all situations. Judith Pettitt, Executive Director People Services and Internal Communications

General Manager, V/Line 

Dionne’s razor sharp media eye was crucial in V/Line’s role in Regional Fast Rail and Southern Cross Station Redevelopment, the State’s largest infrastructure projects at the time. Her instincts around issues management combined with her deep communication experience contributed to V/Line raising and maintaining a positive public profile. All achievements that deserve recommendation. Ursula McGinnes, General Manager, Stakeholder Relations, V/Line

Manager, Department of Innovation

Dionne is just breathtaking. So far ahead of everyone else without realising but in such an unassuming way. I love that she is happy to take everyone along for the ride. Dionne has a view of the world that is so much bigger than herself and is so refreshingGeorgie Hawkins, Manager, Department of Business and Innovation

Managing Director, Pourquoi

Dionne is one of those rare people who can range across several disciplines – from strategy and communications through to psychology and systems thinking – and synthesise insights in a way that makes sense. Life is increasingly complex, and leaders face heavy demands which create static that can cloud judgment and obscure fundamental issues. Dionne’s ability to help leaders cut through this static, to focus on what’s important in achieving their goals, is invaluable. Her understanding of the key trends reshaping the landscape, especially in the technology space, provides a context that’s essential to effective leadership, strategy and decision-making. Josie Gibson, Managing Director, Pourquoi

Senior International Business Development Manager

Dionne worked with the VicRoads team in Hanoi for World Bank’s Vietnam Road Safety Project for the B8.1 Component of Road User Education and Public Awareness program. The services included the technical assistances to the National Traffic Safety Committee (NTSC) Executive Office to develop a program of road user education and public awareness for road safety, and the research, design and production of related materials. Dionne’s expertise in Media and Communication was a great asset to the VicRoads team, and her contribution to the project was instrumental in our overall success in delivering the project. Atsany Buonowikarto, Senior International Business Development Manager, VicRoads International