Is lack of social media know-how in HR negligent?

It’s odd that some professionals wear a disinterest in social media as a badge of honour; given its ubiquity, understanding the business, governance and legal impacts should be a requirement. Social media impacts the employment life cycle from pre-employment to recruitment, training and dismissal and every tier of business strategy from product development, marketing, sales[…]

Stop pointing the social media finger at leaders

I have written a lot about senior executives being slow to adopt social technologies but what surprises me more is a lack of know-how across many heads of function who should be positioning it within the organisation. Many senior managers are not up to date with game-changing developments that could derail their companies or bringing[…]